
Common disk subsystem problems 17-3
Performing quick checks
Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999
Performing quick checks
Check for common
problems
When disk subsystem problems are suspected, perform a
quick check of the following:
• device jumpers
• bus termination
•power
• SCSI device sanity test
Device jumpers
Use jumpers to set the SCSI ID as well as a number of
options on the disk and tape drives. Check the settings on
these devices against the standard described in Chapter 6,
“Installing the disk drives and the tape drive.”
Bus termination
The external tape drive should not have a terminating resistor
on the unused SCSI connector on the back of the drive box, as
it has an internal terminating resistor pack. If the external
tape drive is disconnected, install SCSI terminator A0376979
into the SCSI connector on the I/O panel of the EC 11.
Power
Disk drives and tape drives are fed by the power supply. They
may behave erratically when there are problems with the
power supply. Ensure that the power to these devices is stable
if problems persist after the devices are removed and
replaced.
SCSI devices get their power as shown in this table.
This device
is powered from this
location
primary disk drives in a
shadowed system
all disk drives in an
unshadowed system
EC 11 power supply unit
secondary disk drives in a
shadowed system
auxiliary power supply on the
disk drive plate
external tape drive external power supply in the
tape drive case
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