
15-6 Troubleshooting operational problems
AML link problems
Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999
AML link problems
What to do if “Faulty
link to PBX” status is
indicated
If the system status shows “Faulty link to PBX,” follow these
steps.
Step Action
1 Ensure that the AML cable is in place and secure.
2 Check that the Meridian 1 is properly configured.
3 Check other hardware addresses such as D-channel
ports to ensure their address is not the same as the
SDI ports.
4 Make sure that the SDI/DCH switch settings and
card option plugs are installed in the correct
locations.
Note: For the Option 11C PBX, it is necessary to
disable the AML link when upgrading switch software
without a power down. If this is not done, then the
AML link will not recover automatically after the
switch upgrade. If this occurs, the AML link can be
brought into service by either powering the Option
11C off and then on, or by disabling the Option 11
SDI/DCH card ports, reseating the card, then
reenabling the AML link.
5 Check the PBX to make sure that traffic flows by
placing a phone call to Meridian Mail and watching
the DSP Port Status screen. You can access this
screen from the Meridian Mail Logon screen.
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