Seagate ST31230N/ND Guia de Instalação descarregar pdf (Página 225)

Troubleshooting operational problems 15-11

Administration problems

Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Administration problems

What to do if you

cannot log on

remotely

If you cannot log on through the remote administration

terminal, verify that the local administration terminal, printer,

modem, and remote administration terminal are all set up

correctly, and that the A/B switch is in the Remote position.

See “Troubleshooting terminal problems” on page 14-14.

What to do if the

terminal responds, yet

logon is unsuccessful

If the local or remote administration terminal works with the

EC 11 but you cannot log on to Meridian Mail, follow these

steps.

Step Action

1 Check that you are entering the correct password.

2 Check the timestamp as follows:

a. Check the latest SEER for timestamp.

b. Load Overlay 2 in the Meridian 1, issue a TTAD

command, and verify that the timestamp has the

current time.

c. If the timestamp is not accurate, use the STAD

command to set the time in Meridian 1. Refer to

the

X11 Input/Output Guide

(NTP 553-3001-400).

3 If this is your fourth failed logon attempt, wait

ten minutes before trying again.

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Seagate ST31230N/ND Guia de Instalação Página 225