Seagate ST31230N/ND Guia de Instalação descarregar pdf (Página 164)

12-8 Configuring customer options on the Option 11 switch

Setting call routing options for telephone user sets

Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Setting call routing options for telephone user sets

Selecting call routing

options and features

Set call routing options for each user’s keyset as shown in

• Overlay 10 for 2500 keysets

• Overlay 11 for Meridian 1 keysets

Use the above overlays to set up the following call routing

options and features:

• Routing of calls to Meridian Mail Define the method

of routing calls to Meridian Mail in the customer data

block, Overlay 15.

• Call Forward No Answer If you want to use the

Flexible Call Forward feature, enter the Meridian Mail

DN in response to the prompts FTR (Overlay 10) and

FDN (Overlay 11). Otherwise, do not respond to these

prompts.

• Call Forward All Calls If you enable Call Forward All

Calls (this is controlled at the telephone set), and there is

no answer at the call forward DN, the switch routes the

call to Meridian Mail.

• Call Forward Busy The switch routes a call to a busy

number to the Meridian Mail service unless one of the

following conditions exist:

- The call is direct inward dial (DID), and you have

disabled Call Forward Busy on DID for the customer

(see Overlay 11).

- You have enabled the Call Waiting feature for the

user in two forms: Call Waiting (applies to incoming

trunk calls), and Station-to-Station Call Waiting

(applies to internal calls).

• Routing to Hunt DNs If the user has a hunt DN

defined, then the switch routes the call to the hunt DN. If

there is a no answer/busy condition at the hunt DN, the

switch routes the call to the Meridian Mail mailbox for

the originally called DN.

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Seagate ST31230N/ND Guia de Instalação Página 164