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Applying a License Key File with SafeNet Sentinel ACC

Step Description

1. Save the V2C (vendor to customer) files received from Stromasys Orders Administration. Depending on the license type, this may be one or two files:

A license file to format the key (optional, for hardware licenses only). The file name is of the format .*_fmt.v2c

The license key file. The file name is of the format *.v2c.

Steps and must be performed for each of the license keys files, starting with the format key file.2. 3.

Click the button labelled or and select the license key file.Browse.. Choose File

Click the button labelled .Apply File

4. After the license key has been successfully applied the SafeNet Sentinel ACC will respond with a message similar to the following:

If the license fails to apply, consult the section .Troubleshooting License Key Application

If a second license key file was supplied, the item from the left-hand menu and repeat from step using the second file.click Update/Attach Options 2.

Troubleshooting License Key Application

In the event there is a failure in loading the license key, use the following table as a guide to . If these solutions do not resolve the problem,

please contact the Stromasys Customer Support Centre, using the details in the Obtaining Technical Assistance section of .About This Guide

SafeNet Sentinel ACC License Application Troubleshooting Steps

Error

No.

Error ID Problem Resolution

54 HASP_UPDATE_TOO_OLD Trying to install a V2C (vendor to customer)

file with an update counter that is out of

sequence with the update counter on the

Sentinel protection key. The update counter

value in the V2C file is lower than the value in

Sentinel protection key.

Apply all other license key updates, even if

they have expired and attempt to reapply

the failed update. If this still does not

resolve the problem, contact Stromasys

Orders Administration with a new C2V

(customer to vendor) file.

It is not possible to generate a C2V (customer to vendor) file from the SafeNet Sentinel ACC. These must be generated with either the

command line tools (see section ) or the CHARON-SSP Manager GUI (see section Managing Licensing from the Command Line Manag

).ing Licenses with CHARON-SSP Manager

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